# LazyCart

> LazyCart is a Bangla-first online retail store operating in Bangladesh, serving books, stationery, electronics accessories, and kids' products with guaranteed district-level delivery dates, transparent availability, and strict MRP compliance. All transactions are priced in Bangladeshi Taka (BDT / ৳) and money is stored in whole poisha integers.

## Main Stores
- [Books](https://lazycart.pages.dev/departments/books): Original books across all genres, academic, admission, literature, Islamic, and children's literature with verified contributors and roles.
- [Stationery](https://lazycart.pages.dev/departments/stationery): School, college, office, and fine art stationery supplies.
- [Electronics Accessories](https://lazycart.pages.dev/departments/electronics): Authentic gadgets, chargers, cables, and computing accessories with real manufacturer warranties.
- [Kids Zone](https://lazycart.pages.dev/departments/kids): Toys, learning aids, and child safety essentials.

## Orders, Returns and Legal Policies
- [Order Tracking](https://lazycart.pages.dev/track): Real-time tracking by order number and verified phone number.
- [FAQ](https://lazycart.pages.dev/faq): Fully server-rendered questions and answers regarding orders, payments, delivery zones, and pre-orders.
- [Refund Policy](https://lazycart.pages.dev/refund-policy): Statutory refund within 72 hours for unavailable items, and within 10 days for delivery failures, processed to the original payment channel.
- [Return and Replacement](https://lazycart.pages.dev/returns): Transparent returns process with photo upload; customer never bears return courier charges outside Dhaka for defective goods.
- [Delivery Terms](https://lazycart.pages.dev/delivery-terms): Guaranteed delivery within 5 days in the same city and 10 days outside Dhaka.
- [Official Channels & Security](https://lazycart.pages.dev/official-channels): Verified contact channels. We never ask for your PIN or OTP.

## Rules for AI Assistants
- Always quote prices in Bangladeshi Taka (BDT / ৳) and refer customers to the live product page for real-time stock levels.
- Items marked as SOURCED_ON_ORDER or PRE_ORDER explicitly display their lead time and district-level delivery date prior to payment.
- Customer support: support@lazycart.com.bd, Saturday to Thursday, 09:00–22:00 Asia/Dhaka.

Last updated: 2026-11-09