# LazyCart (Full Reference Document)

> LazyCart is a Bangla-first online retail store operating in Bangladesh, serving books, stationery, electronics accessories, and kids' products with guaranteed district-level delivery dates, transparent availability, and strict MRP compliance. All transactions are priced in Bangladeshi Taka (BDT / ৳) and money is stored in whole poisha integers.

## Overview & The Core Thesis
Rokomari is the incumbent Bangladeshi online bookstore and marketplace founded in 2012. LazyCart is built as a focused, high-trust alternative addressing core incumbent structural limitations:
1. Honest Availability: Items sourced after ordering explicitly disclose their sourcing status and provide district-level delivery dates before payment.
2. Machine-Readable Policies: Server-rendered policy pages, machine-readable `llms.txt`, and zero JavaScript obfuscation on public contacts.
3. Search That Understands Bangla, English and Banglish: Typo tolerance across three input styles, ISBN lookup, and canonical category paths.
4. Compliance as Software: Statutory deadlines enforced as active system timers (48h dispatch for prepaid in-stock items; 72h refund for unavailable items; 5-10 day delivery promises).

## Main Stores
- Books: Original books across literature, Islamic literature, science, thrillers, poetry, and academic admission guides.
- Stationery: Pens, notebooks, calculators, files, drafting tools, and art supplies.
- Electronics Accessories: Phone accessories, power banks, chargers, audio gear, and peripheral hardware.
- Kids Zone: Safe toys, cognitive development sets, board games, and early learning materials.

## Legal and Consumer Protection Compliance
- Directorate of National Consumer Rights Protection (CRPA 2009): Selling above MRP is strictly prevented at the database schema level (`price_poisha <= mrp_poisha`).
- Digital Commerce Operation Guidelines 2021: Prepaid orders handed to couriers within 48 hours; delivery within 5 days in Dhaka and 10 days outside Dhaka.
- Payment and Settlement Systems Act 2024: No unauthorized stored-value wallets, balances, or cashing-out schemes.
- Personal Data Protection Act 2026: Granular user consent records, self-service data export, and account deletion.

## Statutory Identifiers
- Trade Licence: TRAD/DSCC/012345/2026
- VAT Registration (BIN): 001234567-0101
- e-TIN: 123456789012
- Digital Business Identification (DBID): 123456789

## Official Channels
- Website: https://lazycart.pages.dev
- Support: support@lazycart.com.bd
- Hotline: Saturday to Thursday, 09:00 - 22:00 Asia/Dhaka

Last updated: 2026-11-09